Terms Of Use

DOPISAT PRIVACY POLICY

This Privacy Policy explains how information about you is collected, used and disclosed by Doping Bilişim Teknolojileri Anonim Sirketi when you use our website and mobile application (“DopiSAT”) (together the “Services”). All references in this policy to "Dopi SAT", "our", "us" or "we" refer to Doping Bilişim Teknolojileri Anonim Sirketi, or our group companies, as appropriate.
Our registered Tax ID number is 3101296776 in Turkey and our registered office is located at Maslak Mah. AOS 55. Sok. 42 Maslak No:4/588 Sarıyer/Istanbul/TURKEY.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by publishing the date we made any change at the top of the policy and, depending on the specific changes, we may provide you with additional notice or require a renewed consent (e.g. by adding a statement to our website’s homepage or sending you a push notification).
This policy applies to users of our apps and people who contact our customer support function.
By visiting or otherwise using our Services, you are agreeing to the practices set out in this Policy to the extent permitted by data protection legislations.
Please note that our Services are not directed at children under the age of 13 (each a "Child" together "Children") and we do not knowingly collect personal data about Children. If you believe we have collected personal data about your Child, you may contact us at legal@dopisat.com and request that we cease processing data about your Child. By continuing to use our Services, you agree that;

- you are not younger than 13 if you are a Student User (16 in all other jurisdictions),

- you are older the age of 18 if you are a Tutor User.

We are always looking to improve the information we provide to our customers and contacts, so if you have any feedback on this privacy policy, please let us know using our contact details in section 7.

For what purposes and legal reasons do we process your data during the use of the dopiSAT?

In the case that you are online visitor in our website; we process cookie records. For more information, you can review our cookie policy below.

In the case that you become a user in our dopiSAT platform; we process your personal information as below:

What personal information we collect about you	We collect the categories of personal information identified above for the following purposes	Legal Basis for Use of Your Personal Information
Name-surname, middle name, e-mail address, phone number, user ID and password information, state, country	To verify your identity To provide you with the Services, including to register you for an account, enable tutoring sessions, and process transactions To manage and remember your preferences and customize the Services To create a membership record, to save membership information, to inform about membership, to fulfill the requirements of the membership agreement To respond to your comments, questions and requests and provide customer service and support To send you technical notices, updates, security alerts and support and administrative messages, To provide, maintain and improve our current Services, To comply with any procedures, laws and regulations which apply to us, and to establish, exercise or defend our legal rights, To receive and respond to customer support enquiries we receive from you,	Contractual Commitments: We may use, share, or disclose information to honor our contractual commitments to you. For example, to comply with our User Agreement, which you accept by browsing or otherwise using our Services. Legitimate Interests: In many cases, we use, share, or disclose information on the ground that it furthers our legitimate business interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, such as customer service, improving our business, providing security for our Services, preventing fraud, and managing legal issues.
Phone number, e-mail	Personalize marketing purposes	With Your Consent: Where required by law, and in some other cases, we use, share, or disclose information on the basis of your consent.
If you are a student user, your class information, app usage information, Comments, questions and requests, profile photo (Uploading a profile photo is not mandatory for students to use the app) *(This information is processed only for students.)*	To personalize your experience	Legitimate Interests
Name-surname, middle name, e-mail address, phone number	To comply with any procedures, laws and regulations which apply to us, and to establish, exercise or defend our legal rights	Legal Compliance: We need to use, share information in certain ways to comply with our legal obligations to authorized authorities.
Device information, username, user ID, and operate, log information, application entry and exit information	To recognize you when you return to our apps, keep your progress and to store information about your use of our apps (for example the level you have progressed in the app, such as among tests, lesson contents) In order to restrict access to harmful, infringing or illegal movements of users, To receive and respond to customer support enquiries we receive from you	Contractual Commitments Legitimate Interests
Log information, user ID, device information, operating system information of the devices, Comments, questions and requests, Call logs	To maintain security purposes To provide in-app security and auditing	Legitimate Interests Legal Compliance
Video and audio recordings of Sessions, ratings, Comments, questions and requests, Call logs	To provide you with the Services, including to register you for an account, enable tutoring sessions, and process transactions, To receive and respond to customer support enquiries we receive from you, In order to restrict access to harmful, infringing or illegal movements of users, To comply with our legal obligations, To resolve any disputes arising from using our services, To provide in-app security and auditing To provide technical support	Contractual Commitments Legitimate Interests Legal Compliance
Records of Solutions This information is processed for Tutors.	To improve our services, To transfer IPRs or right of use To provide in-app security and auditing	Contractual Commitments Legitimate Interests
Ratings, call logs, Comments, questions and requests,	To improve our services, To provide in-app security and auditing	Legitimate Interests Legal Compliance
If you are a student user, Order, request, invoice, purchase information and details, purchasing method, purchasing time This information is processed only for students.	To comply with any procedures, laws and regulations which apply to us, and to establish, exercise or defend our legal rights, To provide you with the Services, including to register you for an account, enable tutoring sessions, and process transactions To maintain the security	Contractual Commitments Legitimate Interests Legal Compliance
If you are a student, your class information, app usage information This information is processed only for students.	To verify your identity	Legitimate Interests Legal Compliance
If you are a tutor user, your graduated university, graduated department, course information, bachelor’s diploma or graduation certificate, profile photo, CV, education certificate, formation certificate or other equivalent document, date of birth This information is processed only for tutors.	To comply with any procedures, laws and regulations which apply to us, and to establish, exercise or defend our legal rights, To verify your identity, To manage Tutor selecting and acceptance procedures,	Contractual Commitments Legitimate Interests Legal Compliance
If you are a tutor user, Payment transfer information, account information on which the payment was made	To maintain the payment procedures of Tutor	Contractual Commitments Legitimate Interests Legal Compliance

We share information about you as follows or as otherwise described in this Privacy Policy:

Sharing Your Personal Data

Consent/At Your Direction. We may disclose your information to nonaffiliated third parties based on your consent to do so. Such consent includes the disclosure of your information (a) in order to connect you with a tutor or student or otherwise in a tutoring session; (b) when we have your permission, such as if you direct us to share information about a tutoring session on a social networking site; or (c) as described in this Privacy Policy, the User Agreement, or any other legal terms governing your use of the Services.
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
Service Providers: We provide access to or share your information with select vendors who perform services on our behalf. They provide a variety of services to us, including data storage, analytics, billing, marketing, product content and features, customer service, data storage, security, fraud prevention, and legal services.
Legal Requirements: We may share or disclose certain information if we believe in good faith that doing so is necessary or appropriate to comply with any law enforcement, legal, or regulatory process, such as to respond to a warrant, subpoena, court order, or other applicable laws and regulations.
Business Transfer: We may share or disclose certain information, in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Archive Providers:

Our Services may also integrate third party Application Program Interfaces (APIs), which allow others to collect and process information about you, including your geo-location information, to provide you with tailored advertisements, offers and other content. However, you have the ability not to see such advertisements.

How We Store Personal Data

By using and accessing the dopiSAT Service, you understand and agree to the storage of information and any other personal data on dopiSAT server and cloud-based solutions located in the United States, or as defined in an agreement with us (including a Data Processing Addendum, as applicable).

COOKIE POLICY

Our Services uses “cookies” in order to provide a better user experience. These cookies are stored for record keeping and may also track information. You can choose to set your browser to refuse cookies, however, be aware that some elements of the website may not function correctly without them.

You can find the further explanation regarding cookies we use below:

Strictly Necessary Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Browser Target

Analytics Cookies- Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Google Tag Manager

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Google Analiytics

Google Analytics

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

The following cookies are used on the Website:

Cookies’ Name	Purposes Of The Usage	Duration Of The Usage
Google Analytics	Google Analytics uses cookies to analyze how visitors use the Website. Information about your use of this Website (including your IP address) is transferred to Google and stored by Google on servers in the USA. Google will use this information to evaluate your use of the Website, to compile Website activity for the Company and to provide other services related to Website activity and internet usage, but will not match your IP address with other data stored by Google. For more information about the use of Google Analytics (including opt-out options), visit: http://www.google.co.uk/intl/en/analytics/privacyoverview.html.	Permanent Cookies Transient Cookies
Google Ads	Google Ads uses cookies to remember your safe search preferences, show you more relevant ads, determine how many visitors you get to a page, help you sign up for our services, protect your data, or remember your ad settings. This helps the website remember information about your visit (for example, your preferred language and other settings). Information about your use of this Website (including your IP address) is transferred to Google and stored by Google on servers in the USA. Google will use this information to evaluate your use of the Website, to compile Website activity for the Company and to provide other services related to Website activity and internet usage, but will not match your IP address with other data stored by Google. For more information about the use of Google Ads (including opt-out options), visit: https://policies.google.com/privacy?hl=tr	Permanent Cookies Transient Cookies
Facebook	Facebook uses cookies if you have a Facebook account, use Facebook products, including sites and applications, or visit sites or applications that use Facebook products (including the like button and other Facebook Technologies). Cookies enable Facebook to offer Facebook products to you and to understand information it receives about you, including your use of other websites and applications, whether you are registered or logged in. Facebook uses cookies for identity checking, security and site integrity, advertisements, recommendations, measurement, analysis and reporting. In addition, your e-mail address from your personal data is shared with these platforms in order to present advertisements that may be of interest to you on social media platforms and to create a special target audience. Your e-mail address is transmitted through secure channels and environments offered by these platforms. Social media platforms hash your e-mail address and use it only for the matching process. Your e-mail address is not shared with third parties or other advertisers and will be deleted from the systems of social media platforms as soon as possible after the matching process is completed. E.g; Facebook provides technical and physical security developed to (a) protect the security and integrity of data as long as your personal data is in Facebook systems, and (b) protect your personal data in Facebook systems against accidental or unauthorized access and accidental or unauthorized use, modification or disclosure of your data. will ensure the privacy and security of your hash-encrypted e-mail address and Facebook User ID collection that constitute your custom audience ("custom audience"), including measures. In addition, without your permission or as required by law, Facebook will not provide third parties or other advertisers with access or information about your specific audience, add your custom audience information to information about our users, or create interest-based profiles, or use your custom audience other than to serve you. For Facebook custom audiences terms, you can visit this address: https://www.facebook.com/ads/manage/customaudiences/tos.php?_=_ For Facebook Privacy Policy, you can visit this address: https://www.facebook.com/privacy/explanation	Permanent Cookies Transient Cookies

How long we keep your personal data

We will hold your personal data on our systems only for as long as required to provide you with the services you have requested or to perform the purpose for which that data was collected.

You may request that we update, correct, or delete information about you at any time by emailing us at legal@dopisat.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.

Most device browsers are set to accept cookies by default. If you prefer, you can usually choose to set your device browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of certain features of our Services.

With your consent, we may send push notifications or alerts to your mobile device to provide app-related information, service updates, and other related messages. You can deactivate these notifications by changing your notification settings on your device.

In some circumstances you can ask us to delete your data: see "Your Rights" below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this data indefinitely without further notice to you.

Your rights

- You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at legal@dopisat.com at any time. You have the following rights:

(a) Right of access.

(b) Right to update your information.

(d) Right to restrict use of your information.

(e) Right to data portability.

(f) Right to object.

- We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.

Further questions and how to make a complaint

If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact legal@dopisat.com We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.